For an international University of Applied Sciences with education facilities in The Netherlands, Germany and Switzerland, XtraAdvice has successfully conducted a business improvement project. This program was structured in a high-level design, detailed design followed by an implementation phase. The objective of the project was to further professionalize the business processes throughout the organization and to ultimately attract more students in the years ahead. With a team of six XtraAdvice partners we have addressed and helped improve the Financial, HR, Education, Business Development as well as the Communication processes. Going forward we will maintain closely involved with our client and monitor with them the progress that should be made over time.